Test system
Is there any possibility to create an own test system beside the production environment?
Yes. It is possible to create unlimited number of own companies with test data in the system. (The permissions are also configurable per company.) Furthermore, − in case of requirement – fully separated test environment (with separated database) can also be created; on basis of individual agreement.
Data migration
Is there any possibility to ask for help in organizing the required IT environment, in initial data-migration from another system, to clarify emerging basic initial questions related to functionality and IT maintenance possibilities?
Yes. It is possible to clarify the initial technical and usage related questions within scope of introduction services, during introduction process. An introduction process might require different time-period and different steps, depending on Client's organization size, individual requirements and other factors. We offer to provide 2 hours free support and consultation possibility for every new Client to the initial steps. (This time may be enough to start using the software in such cases, where the Client has own IT department or appropriate existing IT environment and complex data-migration is not required from another system.)
Additional Information.
Microsoft licenses
Is there any possibility to ask help in purchasing other Microsoft licenses?
Yes. Our company has been Microsoft partner since 2018 and consist of Microsoft certified professionals. We undertake to help in choosing software products, compare their licenses or to find appropriate reseller within scope of introduction and support services.
Additional Information.
Data storage
Where will the data be stored?
Our company does not provide any web-hosting or cloud services for clients. On basis of Client’s individual decision, the software can be published from within Client’s own IT infrastructure or from within a rented Windows Virtual Private Server (VPS) or from within a shared cloud environment also. (Thus, data will be stored on the chosen place.) In case of necessity, we will be able to offer providers.
Importance of software updates
What is the aim of software updates?
The software updates protect the program from technical obsolescence, providing long-life and secure usability for long-term; by this way. (In case of using any software over public network, it is strongly recommended to be the software updated periodically - due to security reasons.) We release-out software updates with monthly periodicity. The new software versions will be made available via online within our license manager software for client.
Additional Information.
Deployment of software updates
How the software updates are installed?
The deployment of software-updates can be performed either by the Client itself manually, on basis of installation guide document provided by Provider. Or it can also be performed by Provider within scope of support services manually or via fully automatized way. Depending on individual agreement and technical possibilities of target IT environment.
Additional Information.
Customization, sofware development
Is there any possibility for custom software development, functional extension or modification?
Yes. Within scope of software development services, nearly any kind of new functionality and modification can be implemented. Furthermore, any type of data-connections and system-integrations can be implemented to another software. Any (not exclusively the latest) program-version can be developed.
Additional Information.
Payment, invoicing
How the invoicing is going, what payment methods are available?
The fulfillment can be performed on basis of invoice produced by Provider via wire-transfer. The invoicing will be performed with monthly frequency in case of "Subscription" type of software license. In case of "Purchase" ("Perpetual") type of license, the software license fee will be invoiced one-time and the fees of possible software updates with given periodicity, depending on individual agreement.